Support you can trust

Your business software is mission-critical, which is why we have a dedicated team of expert Sage technicians providing ongoing maintenance and support. If something isn’t functioning as expected, we’re on hand to keep your Sage software in excellent working order.

98% of support requests resolved within 16 business hours

We’re committed to your business and care about your long-term success. Providing exceptional support services is our priority. We go over and above to resolve your requests as quickly as possible, with the minimum of fuss.

With collective expertise spanning over 55 years, there isn’t much our Sage 200 support team haven’t seen. It’s this knowledge, together with honest, detailed and prompt communication, that our customers value.

What our customers are saying...

“From the initial project overview meeting right through to the successful completion of Sage 200 implementation, the team at Prosys Computing have always been transparent, professional and approachable.”

Matthew Keys
Financial Controller, DP Shayban

“Prosys Computing were very professional, taking the time to fully understand our specific business needs and requirements.

“We’d happily recommend Prosys Computing to other businesses considering a move to Sage 200.”

Christian Harvell
Finance Manager, Dorset Village Bakery

“Sage 200 Manufacturing and Prosys Computing have been pivotal to our growth. As well as extensive time and cost savings, this manufacturing system can grow with us.”

Simon Williams
Managing Director, Swan EMS

How does the support process work?

When you contact our Sage 200 support team, you can be confident your request will be dealt with promptly and professionally. Your call is automatically logged in our unique ‘HelpU’ system. You’ll receive an email confirming we’ve received it and that it’s assigned to an expert technician.

We carefully manage your support requests through to successful resolution as quickly as possible, while keeping you updated on progress every step of the way. Your experience matters to us, so we always ask for feedback on completion to ensure we continue to deliver the level of service our customers expect.

Are you dissatisfied with your current Sage 200 support service?

Our accredited Sage 200 consultants would love to chat with you about how we can support your business and your users in the everyday operation and development of the system.

Speak to an expert

Success story

How premium biscuit manufacturer maintains their competitive advantage
Read full case study