News  24 June 2021

The same high level of service with a fresh new look

At Prosys Computing we’re committed to your business and helping you succeed. Trusted by over 100 local businesses in Wales and the South West, we’ve always put our customers first.

At the beginning of the year we decided it was time to refresh our brand identity. Our previous branding was outdated and no longer reflected the high level of service and professionalism we provide our customers.

Prosys Computing website refresh

So, what’s new?

We’re not changing our offerings. We’re not changing our leadership. We’re changing our brand identity to better reflect who we are, what we do as a company and our commitment to our customers.

Our company mission and values

Everything we do revolves around you, the customer. Whether that’s Sage 200 implementation, bespoke software development, training or customer support, this can be summed up by 4 key values:

  1. Committed to your business
    At Prosys Computing, we’re committed to your business and helping you succeed. We strive to seamlessly implement Sage 200 into your business, delivering the efficiency and productivity needed to achieve your company goals.
  2. Simplifying the complex
    We pride ourselves on having the depth of knowledge and technical skill needed to make the complex simple. Our team have exceptional expertise and business experience to help you get the most out of your system.
  3. Right first time
    We understand your business software is mission-critical and we work tirelessly to ensure your Sage 200 system is successfully configured, maintained and supported to provide continuous benefits as you grow.
  4. Creating lasting relationships
    We pride ourselves on our natural approach and our ability to build and maintain lasting relationships. Our excellent customer retention rates are testament to our expertise, combined with our total commitment to deliver in every eventuality.

Our visual brand

We wanted to keep our long-established name and the Prosys Computing logo our customers are familiar with but update our visuals to present a consistent and fresh image across all platforms.

We’ve taken the purple and green from the logo and incorporated these into a wider colour palette.

As well as our enhanced colour scheme we wanted to create some visual elements that would complement our logo. We took the equals sign and translated this into a diamond pattern.

Prosys Computing graphic assets

Our website

Central to our brand identity is our website. We want our site to be a useful resource where existing customers can easily access the latest Sage 200 product news and our monthly customer webinars. It also needs to inspire trust and showcase our technical knowledge and expertise to businesses looking to grow.

How has the website changed?

Before

After

Our focus for our new website was to make it easier to navigate, no matter what device you’re using. As well as updating the layout, we took the opportunity to showcase more of our customer success stories, share our company values and provide extra detail about how Sage 200 could benefit your business.

Thanks to Karolo and Gravit-e for translating our brand concept into the design and development of our new website.

Has the way I submit support requests changed?

No, the process hasn’t changed. Your Sage 200 Administrator user should still call or send us an email if you have a technical issue. All the relevant contact information can be accessed via the customer support button if needed.

Prosys Computing customer support

If our support team ask you to share your screen, you will click on the customer support button at the top of our website and then choose the green button:

We’re very proud of the team we have and the high-level service we deliver. It’s fantastic to see our customers grow and prosper and to help you achieve your goals.

Now we have a brand identity that truly reflects who we are as a company, and we’re excited to show it off to the world. We hope you love our new look as much as we do!

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