Software Maintenance and Support
We believe the support services provided by the supplier, are critical to the successful implementation and long term operation of any new computer system. Therefore, we have developed one of the UK’s leading team’s of Sage specialists dedicated to providing the services our customers need.
Our telephone support service is available to provide you with the help, assistance and re-assurance you need during day-to day operation of the system. In-coming calls are logged and monitored on our computer systems to ensure your query or problem is dealt with efficiently and effectively. Where necessary, we will provide you with on-site support.
For most products, we provide an on-site software maintenance service which ensures upgrades to your system are deployed completely and properly by one of our technicians – no residual problems for you to worry about.
Level 2 Support
An additional level of support is provided through a monthly subscription to our Level 2 Support service. Please click here to find out more.