Issue 7                                                                                                                                                  April 2009

April Newsletter

This month, we include an article from our technical team on IT Disaster Recovery Strategies. It is imperative that every business has an effective and proven data security and recovery system in place to minimise disruption due to unforeseen and potentially catastrophic events such as system crashes, fire and theft. A business without such as strategy is placing its very viability at risk. Please read this article and re-evaluate your strategy to ensure it is in place, resilient, robust and proven! If you are unsure please contact us for advice. In terms of product news there are two important announcements for Sage Construct and Sage CRM users. Finally, as trailed in last month's Newsletter, don't forget to note the 23rd of June in your diary for our annual customer day which is being held at the new Swalec Stadium in Cardiff. We will be writing to you on this very soon.

In this issue:

News and Events Annual Customer Day Carrie Elspeth Celebrate 10th Anniversary	Support Sage CRM Newsflash
Software News Sage 200 Construction v11.54 Sage Line 50 Accounts & Payroll v11 Lifecycle Policy	Hints & Tips IT Disaster Recovery Microsoft Outlook

News & Events

Annual Customer Day - 23rd June 2009

This year, we are delighted to be holding our Annual Customer Day at the new Swalec Stadium - the venue for the first npower Ashes Test against Australia in July 2009.

Details of the day will be sent to all customers in due course but in the meantime, please put the date in your diary as this will be a most informative and enjoyable event.

Please click here to find out more.

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Carrie Elspeth Celebrate 10th Anniversary

We like to congratulate our long-standing customer, Carrie Elspeth, as this April they celebrate 10 years of supplying beautifully handmade jewellery over the UK and Ireland.

To find out more about Carrie Elspeth, please click here

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Software News

Announcing Sage 200 Construction v11.54

We're pleased to announce the launch of Sage 200 Construction v11.54. For customers who are using Sage 200 Construction, v11.54 allows continued integration of their Construction solution with the Sage 200 Suite. We will provide you with a New Features Guide as soon as it becomes available from Sage.

Please note that earlier versions of Sage 200 Construction are not compatible with Sage 200 2009.

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Sage Line 50 Accounts & Payroll v11 Lifecycle Policy

As of 1st May 2009, Sage will be implementing the 'Sage Line 50 Accounts & Payroll v11 Lifecycle Policy'.

What this means

Sage will be withdrawing support, updates and upgrades of v11 software in a phased approach.

Please click here to find out more

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Support

Sage CRM Newsflash

On Tuesday April 21 2009 Microsoft deployed Internet Explorer 8 via the Microsoft Windows Update service.

Sage CRM only supports the following browsers:

Microsoft Internet Explorer 6.x & 7.x.

We would advise customers to use versions 6.x or 7.x only of Internet Explorer. However if customers are forced to use Microsoft Internet Explorer 8.0 it is highly advisable that they run Internet Explorer in 'Compatibility Mode' to prevent any issues with CRM occurring.

The following Microsoft Knowledge Base article details how to enable compatibility mode within Internet Explorer 8.0:

http://support.microsoft.com/kb/956197/en-us

Sage CRM will support Internet Explorer 8 from version 6.2c onwards.

If you have any questions, please contact our support team on 02920 494757.

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Hints & Tips

Is your IT Disaster Recovery policy good enough?

"Prevention is better than cure"

For those companies with an active Disaster Recovery plan, the implication of restoring your system state is at most a few hours downtime. For companies without any provision for Disaster Recovery, or verification that their policy actually succeeds in recovering data, the implications can be fatal to the continuity of the business.

Please click here to read the full article

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Microsoft Outlook

Has outlook blocked your images?

If you need to right-click one of the images in this email to see the pictures, it's easy to set up Prosys as a 'safe sender' so you don't have to do this every time you receive an email bulletin. Select the Actions - Junk Mail menu and pick either the 'Add Sender' or 'Add Sender's Domain' option.

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Click here: http://www.prosyscomputing.co.uk